Privacy Policy

Last updated: October 2025

1. Introduction

Pattern Pioneer ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Email address, name, and password
  • Payment Information: Processed securely by Stripe (we do not store card details)
  • Profile Information: Any additional information you choose to provide

2.2 Automatically Collected Information

  • Device Information: IP address, browser type, operating system
  • Usage Data: Pages visited, time spent, patterns viewed
  • Cookies: Session cookies for authentication and preferences

3. How We Use Your Information

We use collected information for:

  • Processing purchases and delivering digital products
  • Managing your account and authentication
  • Providing customer support
  • Sending order confirmations and important account updates
  • Improving our services and user experience
  • Preventing fraud and ensuring security
  • Complying with legal obligations

4. Marketing Communications

With your consent, we may send you:

  • New pattern announcements
  • Special offers and promotions
  • Newsletter with updates

You can opt out of marketing emails at any time by clicking the unsubscribe link in any email or by updating your account preferences.

5. Information Sharing and Disclosure

We may share your information with:

5.1 Service Providers

  • Stripe: Payment processing
  • Supabase: Database and file storage
  • Vercel: Hosting services

5.2 Legal Requirements

We may disclose your information if required by law or to:

  • Comply with legal processes or government requests
  • Enforce our Terms of Service
  • Protect our rights, privacy, safety, or property
  • Prevent fraud or security issues

6. Data Security

We implement appropriate security measures to protect your information:

  • Encrypted data transmission (HTTPS/SSL)
  • Secure password hashing
  • Regular security audits
  • Access controls and authentication
  • Secure third-party service providers

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account data is retained while your account is active. If you delete your account, we will delete or anonymize your information within 30 days, except where retention is required by law.

8. Your Rights (GDPR)

If you are in the European Economic Area, you have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your data
  • Restriction: Limit how we process your data
  • Portability: Receive your data in a portable format
  • Object: Object to processing based on legitimate interests
  • Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, please contact us at privacy@patternpioneerstudio.com.

9. Cookies and Tracking

We use cookies for:

  • Essential Cookies: Authentication and security
  • Functional Cookies: Remembering preferences and cart items
  • Analytics: Understanding how users interact with our site

You can control cookies through your browser settings. Disabling cookies may limit functionality of the Service.

10. Children's Privacy

Our Service is not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable law.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@patternpioneerstudio.com

For GDPR-related inquiries, you may also contact your local data protection authority.